return policy

At Flip Theory, we strive to provide accurate product descriptions and quality merchandise. Due to the nature of our business, all sales are final.

No Returns or Exchanges

We do not accept returns, exchanges, or refunds for:

• Incorrect size selections

• Change of mind purchases

• Buyer’s remorse

• Sale, clearance, or limited-edition items

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at [shawn@fliptheoryonline.com] with:

• Your order number

• Photos of the item and packaging

• A description of the issue

We will review the claim and, if approved, provide a replacement or store credit at our discretion.

Shipping

Flip Theory is not responsible for delays, lost packages, or carrier-related issues once an order has been shipped. Customers should contact the shipping carrier directly regarding delivery concerns.

Contact Us

If you have questions regarding your order, please contact us at:

Email: shawn@fliptheoryonline.com

Thank you for supporting Flip Theory and helping us prove that anything can be flipped into a net positive.